Many organisations are under pressure to improve performance and at the same time contain expenditure growth. Although some organisations have engaged in some institutional reforms, the empirical evidence of their impact on efficiency is so far limited due to: the lack of resources to conduct evaluations; the lack of pre-reform measures of performance; the complexities in measuring efficiency; and the problem of isolating the effects of specific institutional reforms on efficiency from other external influences.

The Institute views capacity development as a deliberate, tailored process to strengthen an organization’s technical and organizational capacity by enhancing the knowledge and skills of its workforce and supporting its processes, systems, and programmes. These efforts can help an organization develop partnerships, mobilize resources, achieve results, and influence broader systems change.

We recognise that stakeholders exist within a dynamic system and that there are diverse capacities at many levels within the system. As we work with stakeholders, we strive to understand both local systems and an organization’s culture and assets, and use this deep understanding to provide targeted support to meet a wide range of potential organizational needs.

We offer the skill set and tools for effective performance assessment and capacity building of institutions at the national and local level. Our performance assessment and capacity building processes are guided by principles based on the organisations past experiences, principles outlined in international guidelines, and lessons learnt from other international organizations. We build on successes and accelerate progress toward sustainable and thriving organizations, supporting the development of highly contextualized action plans to build organizational and technical capacity; providing customized technical assistance that meets partners where they are; and adapting our capacity development interventions through constant learning.